Respona’s done-for-you link building service is a deliverable-based service. Refund eligibility depends on the status of your order and whether work has already started.
Refunds Before Work Starts
If an order has not been started yet, you may be eligible for a refund.
Refunds After Work Starts
Once work has started on an order, refunds are typically not available. This includes any time our team has begun:
Sourcing placement opportunities
Outreach to publishers
Vetting websites
Writing or editing contentPreparing a placement for publication
Refunds After a Placement Is Delivered
Once a placement is delivered and the link is live, the order is considered fulfilled and is not eligible for a refund.
Cancellations
If you need to cancel an order, submit the request as soon as possible. If work has not started, cancellation may be possible.
Lost or Broken Links
If a link becomes broken or is removed after delivery, you can report it for review. Eligibility for replacement depends on the specific situation and order terms.
How to Request a Refund
To request a refund, contact our team and include:
Your workspace name
Order details
The reason for the refund request