The email you used to sign up with Respona is not immediately connected to be the address you use for sending.
To connect your sending address, navigate to the workspace settings by clicking your profile icon on the bottom, left corner of your screen. Select "Settings" from the options list
Click “All email accounts”.
Click the “Add Email” button in the top, right corner of your screen.
Select your email provider: Google, Microsoft, or SMTP.
Enter the login credentials for your email address. *Not your Respona login credentials*
Note: If you are connecting your email via SMTP/IMAP, please make sure you have the correct port codes for your provider.
Once your email is connected, please review your email signature.
If your email signature is not automatically retrieved from your provider, you can copy and paste your signature or the HTML code into the signature box.
Click "Save" in the bottom right corner.