What Are Credits?
You can find the number of credits that you have in the bottom left corner of Respona’s dashboard.
These are used exclusively during Step 3 of your campaigns - Confirm Contacts.
Assigning one contact to an opportunity always costs one credit. Clicking the “Get Email” button during manual setup also spends one credit.
Note: adding a contact manually or importing emails from a .CSV does not cost credits.
Assigning multiple contacts to an opportunity costs the corresponding number of credits. For example, it costs 2 credits to assign two people to an opportunity, and so forth.
If you pay for a monthly plan, your credits will be refreshed every month. Yearly plan users receive all of their credits upfront.
Note: you may purchase additional credits by going to Account > Billing.