What Are Credits?

You can find the number of credits that you have in the bottom left corner of Respona’s dashboard.

These are used exclusively during Step 3 of your campaigns - Confirm Contacts.

Assigning one contact to an opportunity always costs one credit. Clicking the “Get Email” button during manual setup also spends one credit.

Note: adding a contact manually or importing emails from a .CSV does not cost credits.

Assigning multiple contacts to an opportunity costs the corresponding number of credits. For example, it costs 2 credits to assign two people to an opportunity, and so forth.

If you pay for a monthly plan, your credits will be refreshed every month. Yearly plan users receive all of their credits upfront.

Note: you may purchase additional credits by going to Account > Billing.

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